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Frequently Asked Questions

  • How do i know if i have dry skin?
    If your skin is flaky, rough and feels constantly dehydrated, then you probably have dry skin. Dry skin is usually caused by damage, from the sun, from the cold or the wind, or from products with harsh ingredients that have caused irritation.
  • What products should I use for dry skin?
    It might sound contradictory, but exfoliation is just as important for dry skin as it is for oily skin. It helps remove dead cells leaving the skin underneath more receptive to hydration. Avoid products that contain alcohol and look for products that contain hyaluronic acid, natural AHAs and niacinamide. Try Rebalancing Skin Serum for gentle exfoliation, use it before applying Product Name and finish off with the Daily Moisturiser and Eye Cream which penetrates, moisturises and plumps the complextion.
  • How do I know if my skin is oily?
    Do you have blackheads or enlarged pores? Does your skin often look shiny, or sometimes greasy – and are you prone to breakouts? Oily skin is often caused by a slight hormonal imbalance that leads to too much sebum being produced. Avoid highly fragranced products or ones that contain alcohol and stick to light creams and gentle cleansers.
  • Can pollution in the environment damage my skin?
    It most certainly can. Air pollution, smoke, fumes and chemicals can all build up causing damage and making skin look dull and lifeless. Use a gentle moisturiser like City Defence Moisturiser daily. It’s rich in antioxidants, Vitamin C and niacinamide which can eliminate the build-up of pollutants and even out skin tone. Vitamin C is also a natural UV protector.
  • What can I do to protect my skin?
    Regular exfoliation helps to get rid of dead cells and allows your skin to renew itself from within. Keep your skin clean and use a broad spectrum UVA protector all year round. A healthy diet is important and using products that contain antioxidants, Vitamin C and hyaluronic acid can also help. Take a look at the products in our Peptide Pro 3-Step range – they’re suitable for all skin types.
  • Why is the sun bad for my skin?
    Exposure to the sun is the most common cause of skin damage and premature ageing. It dries the skin and can make your skin tone look uneven. It also slows down the renewal of new cells and can cause pigmentation, dark spots and damage to collagen and elastin. Use a broad spectrum UVA protector all year round and if you have suffered sun damage, products that contain Vitamin C, AHAs and antioxidants can help.
  • Can I really stop the signs of ageing?
    Everyone ages, this is a fact of life, but you can minimise the effects of ageing and skin damage, helping you to look years younger than your birth age by treating your skin with care. As we get older, our skin renews much more slowly so exfoliating really does help. You can also replenish your skin’s natural ingredients with niacinamide, peptides and hyaluronic acid and limit future skin damage with antioxidants like Vitamin C and E. Protection from the sun is vital – use a broad spectrum UVA protector all year round. Don't forget the key ageing factors. Stress, Lifestyle choices and poor diet. Get these right and you won't look your age.
  • What are the benefits of Vitamin C?
    Vitamin C is an excellent skin brightener and helps us produce collagen which provides support for our skin. It’s also an antioxidant and an anti-inflammatory so it’s a really valuable ingredient in skincare. Our Super Vitamin C range contains peptides and antioxidants which protect the skin and help to improve its natural texture.
  • What are the benefits of hyaluronic acid?
    Hyaluronic acid is a fantastic skin restorer – it helps skin hold in moisture and strengthens it. It releases antioxidants, helps to prevent environmental and sun damage and soothes the skin. And it’s suitable for all skin types – bonus!
  • What is acne?
    Acne is the medical term for spots. It can range from blackheads and whiteheads forming bumps under the skin, to spots becoming more inflamed and pus-filled. In extreme cases, deep red spots can form and these can cause scarring. Unfortunately, it’s a really common problem, a lot of us suffer from it and it doesn’t always go away when we get older. It can be caused by hormones (particularly at puberty), or genetics, so you’re more likely to suffer with it if other people in your family have too.
  • What can I do if I have acne?
    Avoid thick buttery creams, and ideally go for skin loving light gels and serums. Ingredients like salicylic acid, glycolic acid, zinc, tea tree oil and niacinamide can all help, as can ferulic acid and retinol. BHAs are great for soothing acne prone skin and can reduce enlarged pores. Thyme oil is an excellent anti-bacterial and, along with Vitamin A, is a known ingredient for relieving acne flare-ups.
  • Which products are good for acne?
    My 5 Minute Wake-Me-Up contains ingredients that control oil production and relieve acne flare-ups. It evens out skin tone, reduces pores and Vitamin A and chia seed give skin a lovely healthy glow. It’s a brightener and an oil control in one. Product Name contains AHA fruit acids and glycolic acid – both help to sluice away dead skin and minimise acne eruptions. For gentle exfoliation and hydration, use my Rebalancing Skin Serum – it soaks up excess oil, rebalances PH levels and encourages healthy cell production.
  • Do you ship your products abroad?
    Not yet, but that is something that’s planned for the future. At the moment, demand is so high in the UK that I’m concentrating on my customers over here.
  • How do i know if i have dry skin?
    If your skin is flaky, rough and feels constantly dehydrated, then you probably have dry skin. Dry skin is usually caused by damage, from the sun, from the cold or the wind, or from products with harsh ingredients that have caused irritation.
  • What products should I use for dry skin?
    It might sound contradictory, but exfoliation is just as important for dry skin as it is for oily skin. It helps remove dead cells leaving the skin underneath more receptive to hydration. Avoid products that contain alcohol and look for products that contain hyaluronic acid, natural AHAs and niacinamide. Try Rebalancing Skin Serum for gentle exfoliation, use it before applying Product Name and finish off with the Daily Moisturiser and Eye Cream which penetrates, moisturises and plumps the complextion.
  • How do I know if my skin is oily?
    Do you have blackheads or enlarged pores? Does your skin often look shiny, or sometimes greasy – and are you prone to breakouts? Oily skin is often caused by a slight hormonal imbalance that leads to too much sebum being produced. Avoid highly fragranced products or ones that contain alcohol and stick to light creams and gentle cleansers.
  • Can pollution in the environment damage my skin?
    It most certainly can. Air pollution, smoke, fumes and chemicals can all build up causing damage and making skin look dull and lifeless. Use a gentle moisturiser like City Defence Moisturiser daily. It’s rich in antioxidants, Vitamin C and niacinamide which can eliminate the build-up of pollutants and even out skin tone. Vitamin C is also a natural UV protector.
  • What can I do to protect my skin?
    Regular exfoliation helps to get rid of dead cells and allows your skin to renew itself from within. Keep your skin clean and use a broad spectrum UVA protector all year round. A healthy diet is important and using products that contain antioxidants, Vitamin C and hyaluronic acid can also help. Take a look at the products in our Peptide Pro 3-Step range – they’re suitable for all skin types.
  • Why is the sun bad for my skin?
    Exposure to the sun is the most common cause of skin damage and premature ageing. It dries the skin and can make your skin tone look uneven. It also slows down the renewal of new cells and can cause pigmentation, dark spots and damage to collagen and elastin. Use a broad spectrum UVA protector all year round and if you have suffered sun damage, products that contain Vitamin C, AHAs and antioxidants can help.
  • Can I really stop the signs of ageing?
    Everyone ages, this is a fact of life, but you can minimise the effects of ageing and skin damage, helping you to look years younger than your birth age by treating your skin with care. As we get older, our skin renews much more slowly so exfoliating really does help. You can also replenish your skin’s natural ingredients with niacinamide, peptides and hyaluronic acid and limit future skin damage with antioxidants like Vitamin C and E. Protection from the sun is vital – use a broad spectrum UVA protector all year round. Don't forget the key ageing factors. Stress, Lifestyle choices and poor diet. Get these right and you won't look your age.
  • What are the benefits of Vitamin C?
    Vitamin C is an excellent skin brightener and helps us produce collagen which provides support for our skin. It’s also an antioxidant and an anti-inflammatory so it’s a really valuable ingredient in skincare. Our Super Vitamin C range contains peptides and antioxidants which protect the skin and help to improve its natural texture.
  • What are the benefits of hyaluronic acid?
    Hyaluronic acid is a fantastic skin restorer – it helps skin hold in moisture and strengthens it. It releases antioxidants, helps to prevent environmental and sun damage and soothes the skin. And it’s suitable for all skin types – bonus!
  • What is acne?
    Acne is the medical term for spots. It can range from blackheads and whiteheads forming bumps under the skin, to spots becoming more inflamed and pus-filled. In extreme cases, deep red spots can form and these can cause scarring. Unfortunately, it’s a really common problem, a lot of us suffer from it and it doesn’t always go away when we get older. It can be caused by hormones (particularly at puberty), or genetics, so you’re more likely to suffer with it if other people in your family have too.
  • What can I do if I have acne?
    Avoid thick buttery creams, and ideally go for skin loving light gels and serums. Ingredients like salicylic acid, glycolic acid, zinc, tea tree oil and niacinamide can all help, as can ferulic acid and retinol. BHAs are great for soothing acne prone skin and can reduce enlarged pores. Thyme oil is an excellent anti-bacterial and, along with Vitamin A, is a known ingredient for relieving acne flare-ups.
  • Which products are good for acne?
    My 5 Minute Wake-Me-Up contains ingredients that control oil production and relieve acne flare-ups. It evens out skin tone, reduces pores and Vitamin A and chia seed give skin a lovely healthy glow. It’s a brightener and an oil control in one. Product Name contains AHA fruit acids and glycolic acid – both help to sluice away dead skin and minimise acne eruptions. For gentle exfoliation and hydration, use my Rebalancing Skin Serum – it soaks up excess oil, rebalances PH levels and encourages healthy cell production.
  • Do you ship your products abroad?
    Not yet, but that is something that’s planned for the future. At the moment, demand is so high in the UK that I’m concentrating on my customers over here.
  • How do i know if i have dry skin?
    If your skin is flaky, rough and feels constantly dehydrated, then you probably have dry skin. Dry skin is usually caused by damage, from the sun, from the cold or the wind, or from products with harsh ingredients that have caused irritation.
  • What products should I use for dry skin?
    It might sound contradictory, but exfoliation is just as important for dry skin as it is for oily skin. It helps remove dead cells leaving the skin underneath more receptive to hydration. Avoid products that contain alcohol and look for products that contain hyaluronic acid, natural AHAs and niacinamide. Try Rebalancing Skin Serum for gentle exfoliation, use it before applying Product Name and finish off with the Daily Moisturiser and Eye Cream which penetrates, moisturises and plumps the complextion.
  • How do I know if my skin is oily?
    Do you have blackheads or enlarged pores? Does your skin often look shiny, or sometimes greasy – and are you prone to breakouts? Oily skin is often caused by a slight hormonal imbalance that leads to too much sebum being produced. Avoid highly fragranced products or ones that contain alcohol and stick to light creams and gentle cleansers.
  • Can pollution in the environment damage my skin?
    It most certainly can. Air pollution, smoke, fumes and chemicals can all build up causing damage and making skin look dull and lifeless. Use a gentle moisturiser like City Defence Moisturiser daily. It’s rich in antioxidants, Vitamin C and niacinamide which can eliminate the build-up of pollutants and even out skin tone. Vitamin C is also a natural UV protector.
  • What can I do to protect my skin?
    Regular exfoliation helps to get rid of dead cells and allows your skin to renew itself from within. Keep your skin clean and use a broad spectrum UVA protector all year round. A healthy diet is important and using products that contain antioxidants, Vitamin C and hyaluronic acid can also help. Take a look at the products in our Peptide Pro 3-Step range – they’re suitable for all skin types.
  • Why is the sun bad for my skin?
    Exposure to the sun is the most common cause of skin damage and premature ageing. It dries the skin and can make your skin tone look uneven. It also slows down the renewal of new cells and can cause pigmentation, dark spots and damage to collagen and elastin. Use a broad spectrum UVA protector all year round and if you have suffered sun damage, products that contain Vitamin C, AHAs and antioxidants can help.
  • Can I really stop the signs of ageing?
    Everyone ages, this is a fact of life, but you can minimise the effects of ageing and skin damage, helping you to look years younger than your birth age by treating your skin with care. As we get older, our skin renews much more slowly so exfoliating really does help. You can also replenish your skin’s natural ingredients with niacinamide, peptides and hyaluronic acid and limit future skin damage with antioxidants like Vitamin C and E. Protection from the sun is vital – use a broad spectrum UVA protector all year round. Don't forget the key ageing factors. Stress, Lifestyle choices and poor diet. Get these right and you won't look your age.
  • What are the benefits of Vitamin C?
    Vitamin C is an excellent skin brightener and helps us produce collagen which provides support for our skin. It’s also an antioxidant and an anti-inflammatory so it’s a really valuable ingredient in skincare. Our Super Vitamin C range contains peptides and antioxidants which protect the skin and help to improve its natural texture.
  • What are the benefits of hyaluronic acid?
    Hyaluronic acid is a fantastic skin restorer – it helps skin hold in moisture and strengthens it. It releases antioxidants, helps to prevent environmental and sun damage and soothes the skin. And it’s suitable for all skin types – bonus!
  • What is acne?
    Acne is the medical term for spots. It can range from blackheads and whiteheads forming bumps under the skin, to spots becoming more inflamed and pus-filled. In extreme cases, deep red spots can form and these can cause scarring. Unfortunately, it’s a really common problem, a lot of us suffer from it and it doesn’t always go away when we get older. It can be caused by hormones (particularly at puberty), or genetics, so you’re more likely to suffer with it if other people in your family have too.
  • What can I do if I have acne?
    Avoid thick buttery creams, and ideally go for skin loving light gels and serums. Ingredients like salicylic acid, glycolic acid, zinc, tea tree oil and niacinamide can all help, as can ferulic acid and retinol. BHAs are great for soothing acne prone skin and can reduce enlarged pores. Thyme oil is an excellent anti-bacterial and, along with Vitamin A, is a known ingredient for relieving acne flare-ups.
  • Which products are good for acne?
    My 5 Minute Wake-Me-Up contains ingredients that control oil production and relieve acne flare-ups. It evens out skin tone, reduces pores and Vitamin A and chia seed give skin a lovely healthy glow. It’s a brightener and an oil control in one. Product Name contains AHA fruit acids and glycolic acid – both help to sluice away dead skin and minimise acne eruptions. For gentle exfoliation and hydration, use my Rebalancing Skin Serum – it soaks up excess oil, rebalances PH levels and encourages healthy cell production.
  • Do you ship your products abroad?
    Not yet, but that is something that’s planned for the future. At the moment, demand is so high in the UK that I’m concentrating on my customers over here.
  • How do i know if i have dry skin?
    If your skin is flaky, rough and feels constantly dehydrated, then you probably have dry skin. Dry skin is usually caused by damage, from the sun, from the cold or the wind, or from products with harsh ingredients that have caused irritation.
  • What products should I use for dry skin?
    It might sound contradictory, but exfoliation is just as important for dry skin as it is for oily skin. It helps remove dead cells leaving the skin underneath more receptive to hydration. Avoid products that contain alcohol and look for products that contain hyaluronic acid, natural AHAs and niacinamide. Try Rebalancing Skin Serum for gentle exfoliation, use it before applying Product Name and finish off with the Daily Moisturiser and Eye Cream which penetrates, moisturises and plumps the complextion.
  • How do I know if my skin is oily?
    Do you have blackheads or enlarged pores? Does your skin often look shiny, or sometimes greasy – and are you prone to breakouts? Oily skin is often caused by a slight hormonal imbalance that leads to too much sebum being produced. Avoid highly fragranced products or ones that contain alcohol and stick to light creams and gentle cleansers.
  • Can pollution in the environment damage my skin?
    It most certainly can. Air pollution, smoke, fumes and chemicals can all build up causing damage and making skin look dull and lifeless. Use a gentle moisturiser like City Defence Moisturiser daily. It’s rich in antioxidants, Vitamin C and niacinamide which can eliminate the build-up of pollutants and even out skin tone. Vitamin C is also a natural UV protector.
  • What can I do to protect my skin?
    Regular exfoliation helps to get rid of dead cells and allows your skin to renew itself from within. Keep your skin clean and use a broad spectrum UVA protector all year round. A healthy diet is important and using products that contain antioxidants, Vitamin C and hyaluronic acid can also help. Take a look at the products in our Peptide Pro 3-Step range – they’re suitable for all skin types.
  • Why is the sun bad for my skin?
    Exposure to the sun is the most common cause of skin damage and premature ageing. It dries the skin and can make your skin tone look uneven. It also slows down the renewal of new cells and can cause pigmentation, dark spots and damage to collagen and elastin. Use a broad spectrum UVA protector all year round and if you have suffered sun damage, products that contain Vitamin C, AHAs and antioxidants can help.
  • Can I really stop the signs of ageing?
    Everyone ages, this is a fact of life, but you can minimise the effects of ageing and skin damage, helping you to look years younger than your birth age by treating your skin with care. As we get older, our skin renews much more slowly so exfoliating really does help. You can also replenish your skin’s natural ingredients with niacinamide, peptides and hyaluronic acid and limit future skin damage with antioxidants like Vitamin C and E. Protection from the sun is vital – use a broad spectrum UVA protector all year round. Don't forget the key ageing factors. Stress, Lifestyle choices and poor diet. Get these right and you won't look your age.
  • What are the benefits of Vitamin C?
    Vitamin C is an excellent skin brightener and helps us produce collagen which provides support for our skin. It’s also an antioxidant and an anti-inflammatory so it’s a really valuable ingredient in skincare. Our Super Vitamin C range contains peptides and antioxidants which protect the skin and help to improve its natural texture.
  • What are the benefits of hyaluronic acid?
    Hyaluronic acid is a fantastic skin restorer – it helps skin hold in moisture and strengthens it. It releases antioxidants, helps to prevent environmental and sun damage and soothes the skin. And it’s suitable for all skin types – bonus!
  • What is acne?
    Acne is the medical term for spots. It can range from blackheads and whiteheads forming bumps under the skin, to spots becoming more inflamed and pus-filled. In extreme cases, deep red spots can form and these can cause scarring. Unfortunately, it’s a really common problem, a lot of us suffer from it and it doesn’t always go away when we get older. It can be caused by hormones (particularly at puberty), or genetics, so you’re more likely to suffer with it if other people in your family have too.
  • What can I do if I have acne?
    Avoid thick buttery creams, and ideally go for skin loving light gels and serums. Ingredients like salicylic acid, glycolic acid, zinc, tea tree oil and niacinamide can all help, as can ferulic acid and retinol. BHAs are great for soothing acne prone skin and can reduce enlarged pores. Thyme oil is an excellent anti-bacterial and, along with Vitamin A, is a known ingredient for relieving acne flare-ups.
  • Which products are good for acne?
    My 5 Minute Wake-Me-Up contains ingredients that control oil production and relieve acne flare-ups. It evens out skin tone, reduces pores and Vitamin A and chia seed give skin a lovely healthy glow. It’s a brightener and an oil control in one. Product Name contains AHA fruit acids and glycolic acid – both help to sluice away dead skin and minimise acne eruptions. For gentle exfoliation and hydration, use my Rebalancing Skin Serum – it soaks up excess oil, rebalances PH levels and encourages healthy cell production.
  • Do you ship your products abroad?
    Not yet, but that is something that’s planned for the future. At the moment, demand is so high in the UK that I’m concentrating on my customers over here.
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